Shipping policy
Not Just Jewelry
Effective Date: September 8, 2026
Thank you for shopping with Not Just Jewelry. This Shipping Policy explains how orders placed through Notjustjewelry.com are processed and delivered.
SHIPPING LOCATIONS
Not Just Jewelry currently ships only to valid addresses within the United States. We do not offer international shipping at this time.
ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment has been successfully completed. Orders placed on weekends or holidays will be processed on the next business day.
Processing times may be longer during holidays, sales, or periods of high order volume.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges and available delivery options will be displayed at checkout before you complete your purchase.
Estimated delivery times begin after an order has been processed and transferred to the shipping carrier. Delivery dates are estimates and are not guaranteed.
ORDER TRACKING
When tracking information is available, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for the carrier's tracking information to become active.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before submitting your order.
If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Not Just Jewelry is not responsible for orders that are delayed, lost, or returned because an incorrect or incomplete address was provided. Additional shipping charges may apply if an order must be shipped again.
DELIVERY DELAYS
Not Just Jewelry is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, service interruptions, or other circumstances beyond our reasonable control.
LOST, STOLEN, OR DAMAGED PACKAGES
If your tracking information shows that a package was delivered but you cannot locate it, please check around the delivery location, ask members of your household or neighbors, and contact the shipping carrier.
If your package appears to be lost or arrives damaged, please contact us promptly with your order number and photographs of any damage. We will review the situation and assist you with the carrier's claim process when appropriate.
Not Just Jewelry is not responsible for packages that are lost or stolen after the carrier confirms delivery to the address provided with the order.
RETURNED OR UNDELIVERABLE PACKAGES
If a package is returned to us because it was refused, unclaimed, or considered undeliverable, we will contact you. Additional shipping charges may be required to resend the order.
CHANGES TO THIS POLICY
We may update this Shipping Policy occasionally. Any changes will be posted on this page with a revised effective date.
CONTACT US
If you have questions about an order or this Shipping Policy, please contact us:
Not Just Jewelry
Boca Raton, Florida
Email: notjustjewelryboca@gmail.com
Website: Notjustjewelry.com